An Important Message to All Current and New Patients:

At the Mind Eye Institute, we continue to serve our patients during our normal hours Mondays through Saturdays 8am to 6:45pm. The current pandemic has changed how we live, work, and care for our patients, and our team remains engaged in providing the exceptional service you expect while strictly maintaining a safe environment. The journey to recovery requires the commitment to follow the treatment plan, and we are committed to support you and make your visit at Mind Eye institute safe.

For individuals who are unable to come to Northbrook because of pandemic concerns or travel restrictions, the Mind-Eye Institute has the telehealth service as an interim to address or consult your needs. The telehealth visit is not a replacement for an actual appointment, but the interaction with one of our optometrists will help the recovery journey and treatment adjustment if needed via mobile phone, computer or iPad. Click the link here to learn more about this option: https://mindeye.com/media/new-telehealth-appointment-options/

Safety Tips: We follow the CDC Guidelines accordingly. There are several things we can all do to remain safe, healthy and prevent the spread of the virus.

• Wear a mask and make sure it completely covers your nose and mouth
• Wash hands with soap and or use hand sanitizer when washing is not available
• Practice physical distance—6 feet or more of distance between people
• Avoid social gatherings and keep in touch with your loved ones using technology such as FaceTime/video
• Stay home if you are sick

As part of our commitment to you, our patients, the Mind-Eye Institute mandates that all staff adhere to strict safety and infection-control practices. These measures are designed to ensure a clean and secure environment for the protection of you and your loved ones during your visit to our offices. Required protocols include:

1. Deep-cleaning and sanitizing all our offices and equipment daily before or after business hours
2. Cleaning and sanitizing rooms and equipment in-between every patient appointment
3. Practicing frequent staff handwashing and use of masks, gloves, and other protective equipment as necessary to minimize risks to patients, as well as to our doctors, technicians, opticians, and office personnel
4. Ensuring social distancing by scheduling patients an hour apart and asking patients and families to remain in their vehicles until a doctor or technician is ready to see them
5. Offering masks, gloves and hand sanitizers to our patients and any family members or guests accompanying them
6. Strictly enforcing employee health hygiene practices, including frequent washing of hands with soap and water for 20 seconds or more
7. Effective May 1, Illinois requires that all residents and visitors wear a mask or face-covering in public indoor spaces. To keep our patients and employees safe, our clinic will adhere to this mandate

To make or reschedule an appointment or obtain more information about our telehealth option, please call our Mind-Eye office at 847-469-4159 between 9 a.m. and 5 p.m. CDT Mondays through Saturdays or email us at info@mindeye.com.

We Are Committed to Your Health and Safety*

*Our commitment cannot guarantee your health protection. Be careful.

What can I do to protect myself and prevent the spread of disease? 

Protection measures for everyone 

Stay aware of the latest information on the COVID-19 outbreak, available on the WHO website and through your national and local public health authority. COVID-19 is still affecting mostly people in China with some outbreaks in other countries. Most people who become infected experience mild illness and recover, but it can be more severe for others. Take care of your health and protect others by doing the following:

• Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water. 
  Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.
• Maintain at least 2 meters (6 feet) distance between yourself and anyone who is coughing or sneezing.
  Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.
• Avoid touching eyes, nose and mouth.
  Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.
• Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately. 
  Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.
• Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority. 
  Why? National and local authorities will have the most up to date information on the situation in your area.
• Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections. 
• Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, your national and local public health authority or your employer on how to protect yourself and others from COVID-19. 
  Why? National and local authorities will have the most up to date information on whether COVID-19 is spreading in your area. They are best placed to advise on what people in your area should be doing to protect themselves.