Coronavirus / COVID-19 Update April 6, 2020
From Mind-Eye President: Zemen Abebe
An Important Message to All Current and New Patients:
We are requesting all of you who have appointments at the Mind-Eye Institute between now and April 30 2020, and must rely on air travel to get to our clinic in Northbrook, Illinois to reschedule your appointments for a later date. We will continue updating you and providing further instructions as information becomes available to us.
In the interim, Mind-Eye has launched a new telehealth service that will enable patients to interact with one of our optometrists by mobile phone, computer or iPad. Click here to learn more.
Reports of the spread of the coronavirus and its impact on communities – and travel in general – in the United States and worldwide are concerning. We want you and your families to remain safe. Crowded airports and lengthy flight delays only increase your chances of becoming infected by COVID-19. We have not come to this decision lightly but must take these steps because our priority and commitment are to protect you, the Mind-Eye staff and our communities.
You may keep your scheduled appointment if you live within a reasonable distance and have the option of driving rather than flying.
Please know we are serious about your safety, particularly during these extraordinary times. For that reason, we are practicing the following strict precautions in all our facilities:
- Meeting and exceeding all cleaning, sanitization and disinfection guidelines from the Centers for Disease Control and Prevention. Specifically, our efforts include:
- Deep-cleaning and sanitizing all our offices and equipment daily before or after business hours
- Cleaning and sanitizing rooms and equipment in-between every patient appointment
- Practicing frequent staff handwashing and use of masks, gloves and other protective equipment as necessary to minimize risks to patients, as well as to our doctors, technicians, opticians and office personnel
- Ensuring social distancing by scheduling patients an hour apart and asking patients and families to remain in their vehicles until a doctor or technician is ready to see them.
- Offering masks, gloves and hand sanitizers to our patients and any family members or guests accompanying them.
- Strictly enforcing employee health hygiene practices, including frequent washing of hands with soap and water for 20 seconds or more.
At the Mind-Eye Institute, we are fully committed to your health and comfort. That commitment includes maintaining a clean and secure environment for your protection.
To reschedule your appointment or obtain more information about our new telehealth appointment options, please call our Mind-Eye office at 847-501-2020 between 9 a.m. and 5 p.m. CDT Mondays through Fridays or email us at email@example.com.
And, please stay safe.
Zemen Abebe BSN, MSN, RN
The Mind Eye Institute
We Are Committed to Your Health and Safety*
*Our commitment cannot guarantee your health protection. Be careful.
What can I do to protect myself and prevent the spread of disease?
Protection measures for everyone
Stay aware of the latest information on the COVID-19 outbreak, available on the WHO website and through your national and local public health authority. COVID-19 is still affecting mostly people in China with some outbreaks in other countries. Most people who become infected experience mild illness and recover, but it can be more severe for others. Take care of your health and protect others by doing the following:
- Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.
Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.
- Maintain at least 2 metre (6 feet) distance between yourself and anyone who is coughing or sneezing.
Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.
- Avoid touching eyes, nose and mouth.
Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.
- Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.
Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.
- Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.
Why? National and local authorities will have the most up to date information on the situation in your area.
- Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.
- Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, your national and local public health authority or your employer on how to protect yourself and others from COVID-19.
Why? National and local authorities will have the most up to date information on whether COVID-19 is spreading in your area. They are best placed to advise on what people in your area should be doing to protect themselves.
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Mind-Eye Featured in the News Media
Newspapers and television stations throughout the country have been reporting on the work of the Mind-Eye Institute. Read the articles below to learn more about what the Mind-Eye Institute is doing to pioneer change in how optometric evaluations are performed in the 21st Century.
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Northbrook Clinic Address
1414 Techny Rd,
Northbrook, IL 60062, USA
St Charles Clinic Address
2435 Dean Suite C
St Charles, IL 60175, USA